Hope for Hearing Project

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At Soundlife Hearing we want to share the joy of hearing with those in need. In collaboration with Swiss Medicare Sdn. Bhd. (distributor of Phonak hearing aids in Malaysia), we would like to give equal opportunities for people with hearing loss by donating free hearing aids.

The project was launched in 2019 and until now we have helped more than 20 people to hear again with our hearing aid donation.

You are eligible to apply if you:

Experience symptoms of hearing loss as indicated in our blog for adults and children or diagnosed of hearing loss by an audiologist
Your hearing impairment has had a direct or indirect effect on the following areas
Speech and language, cognitive and/or emotional development
Academic / Work performance
Quality of life
Show commitment towards hearing aid usage
Has a household monthly income of RM3,000 and below

Terms & Conditions

This Hope For Hearing program has started since 25/3/2019. Soundlife Hearing reserves the right to award applicants based on their sole discretion and overall observation. Donation of hearing aid is based on first come first served basis.
The hearing aids donated are demo hearing aids with no warranty.
The demo units are serviced by laboratories to make sure all parts are working properly, no corrosion of parts, and cleaned appropriately during the point of donation
The lifespan of a hearing aid is around 6 to 24 months. In the event the donated hearing aids broke down and required service, the repair and services are chargeable by the recipient. Estimated charge is RM350 to RM850. If hearing aid lab is out of parts the service the aids, it’s beyond repair and customer is advised to buy a new hearing aid.
The donation excludes hearing aids consumables and audiological services. Consumables include earmould, hearing aid battery, hearing aid maintenance kit are chargeable. 20% discount applicable for all consumables and 50% discount applicable for all Audiological services provided at Soundlife Hearing.
Successful applicants will be interviewed based on their financial status and impact of hearing loss towards their quality of life by Soundlife and must be able to undergo full diagnostic hearing test and trial in Soundlife Hearing clinic, before receiving our donation.
Recipient of hearing aid must return for subsequent hearing appointments given by Soundlife to ensure the hearing rehabilitation objective is achieved.
For the outstation applicant who cannot fulfil the above criteria, please ask your audiologist/hospital to contact us, Soundlife may consider donating only if the donated hearing aids could achieve the desired hearing rehabilitation objective under the proper audiological care of another hearing centre.
Recipients of hearing aid must show commitment towards hearing aid usage otherwise the donated hearing aid will be forfeited and returned back to us. The commitment level will be assessed from the software, data logging usage of the hearing aid during the return of follow up, the recipient is suggested to have minimum 8 hours of hearing aid usage a day as the pass criteria.
Recipients will be asked to share their story before and after receiving the hearing aid donation using text, photos and / or videos or accepting call interview from us to check on the effectiveness of the program during follow up.
Soundlife Hearing reserves exclusive rights to such produced materials, video and photographs to use in all advertising & promotion related activities.
Soundlife reserves the right to modify, suspend or discontinue any and all of the plans, terms and practices at any time without recourse by applicants or partners.

Personal Message from the Founder of Soundlife Hearing

Donating hearing aids to others helps them far more than just hearing.

For a child with hearing loss, a hearing aid given them a fair and an equal chance at school and also in life. Childhood memories are in full definition. A child’s joy is priceless.

For a working professional with hearing loss, a hearing aid boosts their confidence in dealing with others. They can pick up exactly what the other party is saying without asking them to repeat and ruining the mood of the conversation.

For an elderly with hearing loss, a hearing aid helps them prevent loneliness. They can still connect and socialize with others without being out of place. It also keeps their brain active, prevents cognitive decline, dementia, Alzheimer’s disease, and others.

A hearing aid can hold a family together. A family with hearing loss that fights or quarrels because of poor communication can be easily assisted with a hearing aid.

Couples with hearing loss benefit from them too. Too many times, a single misunderstanding in conversation can destroy the harmony in a relationship. And a hearing aid solves that.

Hearing is part of the human experience. So let’s give the gift of hearing.”